Total Specialist Maintenance appoints new Head of Commercial Development

TSM Media Team

Total Specialist Maintenance (TSM) have appointed Suzanne Saynor as Head of Commercial Development to play a key role in the ongoing expansion of our business across a wide range of construction sectors.

With over 15 years of experience in sales leadership and commercial strategy across the construction industry, Suzanne has a proven track record in driving growth, managing profit and loss, and building and leading high-performing sales teams. Her career spans senior roles in international sales, specification management, and commercial leadership, with expertise in heavy-side civils, building products, structural waterproofing, and expansion joints.

At TSM, Suzanne will lead the company’s commercial development strategy, focusing on strengthening client partnerships, growing the business with direct clients, identifying new market opportunities, and aligning sales delivery with long-term business growth. She will oversee the development of TSM’s business across its diverse portfolio of specialist services including structural repair, waterproofing, strengthening, ground stabilisation, refurbishment and protection of civil and building structures.

“We’re delighted to welcome someone of Suzanne’s credentials and depth of industry experience. Suzanne’s approach blends strategic thinking with hands-on leadership, ensuring client needs are met and performance targets are achieved. Her exceptional capabilities will be a driving force in establishing new markets and developing our core markets, including highways, marine, coastal, power, industrial, nuclear, airports, utilities, commercial and residential.”
Adam Taylor
TSM Director
“I’m excited to be joining TSM at such a pivotal stage of its journey. The company has built an outstanding reputation for technical expertise and delivering complex projects across multiple sectors, including numerous major schemes for major utility companies and Tier 1 contractors. My focus will be on driving growth while ensuring we continue to deliver commercial value alongside the highest quality of service. I look forward to contributing to the next chapter of TSM’s expansion.”
Suzanne Saynor
TSM Head of Commercial Development